1. Service In Hours- Not Days. If your furnace or air conditioner breaks, don't panic! Simply call us anytime- day or night- and the closest available technician will be promptly dispatched to your home or office. In fact, most of the time, your system will be fixed within 6 hours from the time you call.

2. "On Time Service Guarantee"™ If we arrive at your house late, we won't charge you our normal service fee. In most cases, we provide a 3 hour window in which we ask you to stay around the house. This is much better then having to stay at home all day just waiting to see if a service man shows up. Even better, we offer 1 HOUR SERVICE. We will arrive in a one hour window for only a $99 diagnostic charge.

3. Flat Rate Service. It's crazy but true. Companies who charge by the hour make more money with low skilled repairman because they take more time and are paid less. With our N.A.T.E. approved Champion Technicians, you only pay a low, flat rate. You never pay for extra hours.

4. Problems Corrected. We don't just replace parts until your furnace or air conditioner starts running again. Your technician has advanced diagnostic training to find the real problem quickly.

5. Emergency Service. Even if your system breaks down on a holiday, we're available. In fact, we never charge our Service Club Members overtime.

6. No Run Around Charge. Our trucks carry over 3000 parts and supplies. We specialize in systems over 10 years old, so we'll probably have the exact part you need right on the truck. If we don't have the parts we need on the truck, you won't be charged extra for us to get it.

7. Champion Technicians. Only 1 out of 40 qualify. We weed out the other 39 though a seventeen step hiring and testing procedure. Stark Service Company technicians are drug free, NATE approved, friendly, clean, and neat.

8. Service Guarantee Is 8 Times Longer. Most companies only guarantee their service work for 90 days. With Stark Service Company, we guarantee our work for TWO FULL YEARS. (except drain lines)

9. One Day Replacement. If you want to replace your old furnace or air conditioner, we will install a new one in one day. So you don't have to go a night without comfort.

10. Wide Selection. You can choose from all major brands, we don't limit you to one or two. Stark Service works for you, not the manufacturers. We may recommend one unit over the other because size, price, quality, or application may suit your needs better.

11. Cleanliness. Our installers wear floor savers on their shoes, use drop cloths and runners, and vacuum after they are finished.

12. Stark Service Company is Independent. We are not like the national chains of department stores and discount marts that sell cheap systems at a low price and then hire sub-contractors to cut corners on installation to save time. Subcontractors often do not carry proper insurance and workers compensation, which puts you at a very large risk if a worker is hurt on your property. Ask to see our insurance coverage and state license. TACL A007129E

13. Performance Guarantee. Your system is guaranteed to warm or cool home comfortably on the worst design days, or we will install a larger unit FREE.

14. Energy Savings. Only about half of the total efficiency of a system installation is the result of the equipment. The other half is the quality of the installation. We assure the lowest operating cost on every type of system. Our technicianss are Oncor approved for installation.

15. Expert Information. A comfort consultant will perform a complete sizing, load, and design analysis of your home for a custom installation at no cost or obligation.

16. Environmentally Friendly. We reclaim, recycle, and rejuvenate materials and parts in order to reduce waste and environmental damage.

17. Investment Guarantee. We promise you the best value. If you find a lower price on the same equipment, guarantee, and installation, we will refund the difference plus $50! You can't lose.

18. No Price Mystery. You can see our price books, investment guides, and discounts schedules. We don't "hide the numbers".

19. Superior Follow-through. Your job doesn't end with the installation. You will receive free maintenance for one year that keeps your system operating at top performance.

20. An Unmatched Annual Maintenance Program. We have a dedicated maintenance department that specializes in keeping your equipment at top performance all year (unlike those companies that do it only in the Spring and Fall).

21. Unconditional Money Back Guarantee! No one else in the HVAC business gives you such a bold guarantee. If we don' t meet our promise and you're not satisfied, we will return 100% of your money!

©2007 Stark Service Company • TACL#A007129E License#M-24248