Customer Testimonials D-F
DALLAS
" You've been doing my mother's work for years. And my grandmother's and my sister's. It's a family affair! Michael and Jorge were very nice and very professional. I'd have them back!! -Paige P.
"These guys were courteous and professional. They were very thourough to do a quality job and went above and beyond our expectations. I was blown away by the polite, respectful and helpful attitude of the installers. It was a pleasure working with them." -Liz and Randy F.
"The three guys were really polite. They made a big mess but when they left I couldn't tell they had even been here.I really appreciate that." -Francis K.
"My furnace is very old and I am planning on replacing it as soon as financially possible. It had only been blowing luke-warm air while 'working' 24/7. I was extremely worried with the cold spill(which has now arrived) because I have an infant at my house. I was actually considering having to stay in a hotel or find other accomodations to make sure my son stays warm. Sergio was extremely helpful, professional, explained everything he was doing to my furnace and went way above what I had even hoped for. He was able to get my furnace to start working again and it has been very nice and warm at my house. I am extremely grateful for the friendly and thourough service I received. When the time comes to get my furnace replaced I will most definitely turn to StarkAir again!" -Heike J. and son
"Leigh was very helpful. All the service reps were very respectful of my home and of me and very courteous. They know what they were doing and very professional. Steve and Richard work very hard." -Frances K., Dallas
"Todd was patient with our questions, thorough in his explanations, professional and friendly. He is obviously an expert in his field. The amount of time he was willing to spend in educating us made us feel confident in our system selection. The installation team was great. Courteous, professional, and very well mannered. We've never had anyone work so hard and non-stop on any previous product." -James N. and Ed L., Dallas
"Great customer service from start to finish. I had the pleasure of speaking with many people throughout the company, Lanette, Todd, Adam and all 3 installers. I love the way the phones are answered! Being a customer service provider myself, I tend to expect and appreciate good service. Stark Air is one of the very few service providers that still seem to know the importance of providing good and friendly service. Every question I had was answered VERY quickly and courteously by Todd and Adam (everyone really). The people answering the phone are happy and seem like they enjoy their job. The installers left my home cleaner than it was when they got here! I couldn't believe it when they started sweeping and vacuuming! Todd was extremely knowledgeable about the products and was patient with all of my questions. I can see why Stark Air has been around for so many years. I will eagerly refer your company to my family and friends. Thank you!" 4/17/09 Elizabeth W. of Dallas, TX
"I was very pleased with Stark to replace my ducts. The installers were very nice and professional and I would recommend this company to anyone. Thank you for your professionalism." -Diane D., Dallas
MCKINNEY
"I appreciate the quick service, attention to detail, and most of all the professionalism of the installers." Steve L., McKinney
"Attentive to detail, eager to please, and VERY HARD WORKING! All the techs we met were more than professional and sensitive to our concern for expense." -Mike M., Rockwall
DESOTO
"I met you guys at a home and garden show. The man I spoke with had been in the business for over thirty years and I was very impressed. It may have even been Ben Stark himself." -William S., Desoto
DUNCANVILLE
"The sales rep gave us a great explanation on the Amana HVAC. telling us what this and that will do. Your tech Jason was very professional and did a great job of installing our complete unit. Thanks again!" -Dora V., Duncanville
EULESS
"We wanted to bring to your attention the professionalism, patience, knowledge, courtesy, and excellent attitude of Joel. He answered all our questions and thoroughly reviewed the product with us almost until 9pm on a Friday night. There is so much poor customer service in the market place these days that whenever we run into someone that does a great job, we believe that person should be recognized. Joel is a great asset to your company." - Michell C., Euless
"You were highly recommended by our friends. Joel and his helper were so very courteous as well as thoughtful in explaining everything and asking questions as well. I look forward to a long and good relationship with Stark and their employees. All were exceptional." - Mary S., Euless
"The workers cleaned up so well, it was like they were never there. Your rep answered every question I had in terms I could understand. I am a firm believer in 'you get what you pay for' and I picked the right company and got more than I paid for! Patrick and Steve worked their butts off and were very very nice. They had a very positive attitude- every time I asked" now what are you doing?" They explained everything. They deserve A RAISE!" -Kay A., Euless
"Rarely have I seen a crew work from start to finish and do a complete job in one day. The same for the men with the insulation. They were all polite and professional. Then a follow up call. It's too good to be true. Many thanks!" -Howard H., Euless
"The rep was very thorough in examining and informed me of necessary repairs, very professional in his transactions with me. The installers were very courteous and professional. I rate them OUTSTANDING." -Ralph W.
"I was impressed with the attention to customer service and response time by all stark personnel." -Jorge E., Euless
"Our home has never been comfortable in the summer. Extremely please with our new A/C system!" Jerry F., Euless
FORT WORTH
"When Bob came out and checked our system he showed me where the unit was pulling in air with a smoke stick and when he told us that our return was not sufficient he showed us in the books and gave us options. Since having the service done we have noticed a major decrease in the noise of our unit and that it comes on far less frequently. Also, my wife has noticed a difference with her allergies being much better. The installers were very polite and professional. They did a great job! I am a very pleased customer!" -David B.
"Dan was so very nice, professional, and made me feel I was of concern to him, not just another account to collect on." -Shirley O.
"Superb staff and installation recommended by a friend. Excellent professionalism on the part of your staff. Expert installation and equipment selection. FIRST RATE all around!" -Carolyn and David B.
"Very pleased that your company will come out at any time of day or night." -Betty M.
"I encourage customers considering business with you to check the BBB. They can get unbiased confirmation of your dedication to honesty and customer satisfaction. Every employee, at every stage, met and exceeded our expectations!" -Dan T.
"I would recommend Stark to anyone who is contemplating this type of work. Their installers are courteous and professional at all times. Free estimates and financing are also offered by Stark and greatly appreciated by customers like myself. Keep up the good work!" -Barbara S.
"We've noticed a reduction in our energy bills, approximately 40%. Thank you." -James S.
"I have been very satisfied with the service and personnel from Stark in the past. The techs are professional and easy to talk to especially when I have lots of questions. The installers were very thorough and friendly." -Barbara S.
"EXCELLENT. Best workman I have ever had in my home." Geraldine L.

